Suspicious: Bank Of America Unable To Explain Online Banking Crash
It’s the first of the month. You have been patiently waiting for your paycheck to be deposited into your Bank of America checking account so you can pay off the electric bill before it gets shut off at noon. You try to log in to your account online to make sure the funds are there before you submit your payment, but all you get is an error message that says “temporarily unavailable”. You brush it off as a mishap and retype your password. Same message again. Now you panic. Retrying through the day but to no avail, then at noon, the lights go out.
This error message was seen by all online Bank of America customers on Friday, February 1st. Direct deposits, regular deposits, and social security deposits were all disrupted due to a company-wide system crash that crippled the online system.
Customers took to social media to air their woes and frustrations about not being able to access their accounts. Customers of BBVA Compass were also having issues with the system. Bank of America and BBVA Compass both stated that they were resolving the issue, but gave no word as to what the system issue was.
The error message disappeared later that night and order was restored, but the fact that the company was so hush-hush about why the system went down may be unnerving to some. What if it had been a hacker and all of their information had been released? A spokesperson for the bank told customers not to worry and that everything was fine, but how are they supposed to believe the bank when no answers or explanations were given?
More and more people are living paycheck to paycheck these days, and while a few hours of an outage may not seem like a big deal, to some it could mean the difference of having power or food, or going without until the bank fixes the problem.
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2 Responses to Suspicious: Bank Of America Unable To Explain Online Banking Crash
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For all of you uninformed people, you should have known we “America” have been under cyber attack for sometime, often time by the Iranians and other times by the Chinese.
Hopefully our government is proactive rather than reactive!
Encase they are not on top of it, you might always want to keep some cash in a safe place other than the bank. That weapon everyone wants to give up, I wouldn’t do that if I were you.
I mean they might take out the power grid next or do both, who knows. Remember Katrina? Now multiply that times a thousand!
Just saying, some are prepared some depend upon the government, which are you??
James Johnson
February 3, 2013 at 4:19 am
Hay James Johnson what prove do you have that this is done by the Iranians or Chines? If you have one please can you share it here? If you do not have one, then please stop scapegoating others just like the government and their mouthpiece (Media) does.
I do not deny the fact that they got hacked but there is no prove that the 2 counties you just named did it. You sound that Uncle SAM.
I also think you sound like one of those fear mongering individuals.
Idriss
February 3, 2013 at 5:32 am